WELCOME TO
Terrace Green Hotel & Spa
Negombo, Sri Lanka

PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information (PII) is being used online. PII, is described as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website, or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How do we protect your information?

Our website is scanned on a regular basis for security loopholes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-party disclosure

We do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Opting out:
Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change your personal information by emailing us.

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

How To contact us?
Should you have other questions or concerns about these privacy policies, please email at info@terracegreenhotel.com

BEST AVAILABLE RATE GUARANTEED

Book directly with Terrace Green for the best rates!

We value you taking the time to reserve directly with us. 
Our Best Rate Guarantee Policy assures that you will always get the lowest room price (including all taxes and fees) publicly available on the internet.
Begin to plan your trip to Sri Lanka here on the Terrace Green Hotel's official website, where we guarantee:

• The lowest possible rate for your stay
• The most flexible cancellation terms
• Highest flexibility with your reservation with access to our dedicated reservations team to assist with your requirements
• Access to the best service throughout your stay

Having made a confirmed reservation from this website, if you discover a lower rate for the reservation details, you are entitled to submit a claim form within 24 hours of making your reservation. 
We will match the lower rate subject to our terms and conditions.
To submit a claim, please email  reservations@terracegreenhotel.com